Caringa is a registered NDIS provider that delivers many different disability supports. We can provide services to all NDIS participants regardless of how your plan is managed (NDIA Managed, Plan Managed or Self Managed). Your needs are the most important thing we consider when planning your supports. We offer supports that help you get where you want to be, whatever the destination.
We can help you with a range of supports, including:
- building your capacity to live more independently
- therapy services
- taking part in the community
- finding a job
- finding suitable short-term accommodation
- finding somewhere to live
- getting help with your day-to-day tasks
- coordinating your supports
- managing your NDIS plan
We have an option to help you take steps towards living ‘A Complete Life’.
Find the full list of disability supports Caringa can offer you.
Caringa Australia charges the prices that are outlined in the NDIS price guide.
Your privacy is very important to us. Any client information that is stored at Caringa is password-protected. Stored information is only available to the Caringa staff members that need to see it.
We love promoting the great things that happen at Caringa. If you don’t want to be part of our promotions, you can let us know when you fill out our media consent form.
As part of ensuring Caringa is providing quality services to our clients, we are required to participate in regular audits. As part of this, some of your personal information may be reviewed by external auditors.
Your information is collected and stored in line with Caringa’s privacy policy.
You can make a complaint at any time to any Caringa employee either by talking to them or sending us letter. We will look at your complaint in line with Caringa’s complaints policy (PDF).
We will always take your feedback seriously and work with you to resolve any issues.
You can make a complaint right now to Caringa by calling (02) 66 40 9300 or by contacting us.
You can make a complaint about any provider to the NDIS Commission by calling 1800 035 544 or you can find their contact details on their website.
You can make a complaint about the NDIS on the NDIS website.
As part of Caringa’s client intake process, we work out your needs and requests and match these to our employees. If you would like to receive support from a particular support worker, we will do our best to meet your needs. However, this will depend on what staff are available at the time.
Our Disability Support Workers (DSW) and Team Leaders (TL) are always here to support YOU.
Wherever possible we try to build a team of appropriate support workers to help you reach your goals. This way, on any day and at any time, we can ensure continuity of support.
Caringa supports the experience and enjoyment of ‘A Complete Life’ with choice and independence, delivering services and support across the Clarence Valley and Coffs Coast areas. We are a community-focused organisation that delivers the person-centred and co-designed support that you expect and deserve.
Yes we can. We can offer obligation-free advice to get you started and point you in the right direction.
Book now for Caringa’s complimentary and obligation-free half-hour Plan Scan. With the option to share your whole plan or just the bits you’re not sure about, we are here to help!
Access our experts over the phone or in person and benefit from Caringa’s 71 years of local Disability Support experience.
If you are confused and unsure where to turn with your NDIS plan, you can contact us.
Caringa delivers services and support across the Clarence Valley and Coffs Coast regions of the North Coast NSW.
Our services, team and community cover the entire Coffs Clarence Coast; and we acknowledge and respect the Traditional Owners of the land where we work, play and live our complete lives; the Bundjalung, Gumbaynggirr and Yaegl Peoples.
We have three main ‘base’ locations but we can meet you where YOU need to be, or chat in the way that suits YOU best.
Looking to submit a referral for one of our many disability services or simply want to reach out?
Contact us today!
DISCOVER THE CARINGA NEIGHBOURHOOD & COMMUNITY:
CARINGA CORPORATE OFFICE & CAFE
on Bundjalung Country
Level 2, 144 Fitzroy Street
Grafton NSW 2460
CARINGA STORE, MANUFACTURING & GARDENS
on Bundjalung Country
1 Orara Street
Grafton NSW 2460
PRODUCT & SERVICES TEAM:
Open from 9am to 4pm, Monday to Friday
Place a produce order, or contact us at sales@caringa.com.au
Closed weekends + Public Holidays.
THE VAULT
on Gumbaynggirr Country
103 92-98 Harbour Drive
Coffs Harbour NSW 2450
CASTLE HUB COMMUNITY SPACE
on Bundjalung Country
Level 1, 144 Fitzroy Street
Grafton NSW 2460
SPARK STUDIO
on Bundjalung Country
Level 1, 144 Fitzroy Street
Grafton NSW 2460
COMMUNITY SPACES OPEN:
Open from 9am to 3pm, Monday to Friday
Welcoming you to a space that’s safe, inclusive, and accessible to all.
Submit a referral, or ask us a question at enquiry@caringa.com.au
Closed weekends + Public Holidays.
BEHAVIOUR SUPPORT & PLAN MANAGEMENT
Delivered across the Coffs Clarence region as needed for you, with a centralised Team.
For more information and to start your personalised conversation, contact us.
SUPPORTED INDEPENDENT LIVING
Looking for your own Supported Independent Living space on the Coffs Coast or in the Clarence Valley?
We have properties in the community that are suitable for your needs and encourage a complete life, no matter if you love the beach, the city or the bushland of our stunning region.
Reach out today via our Initial Referral Form to find a space that suits you and your life.
ONLINE ALL THE TIME?
Check out the Caringa Community on a platform that suits you:
COMING SOON
talent.ed
sprout.ed
We know that Caringa has the best programs, workshops and trips in town!
Not a Caringa participant? No problem!
We welcome anyone with an NDIS plan or those working with a provider or just wanting to find out more.
We’re always happy to discuss options safely and without any obligation.
Caringa is committed to creating a safe, inclusive, and welcoming environment for all.
As an NDIS-approved provider, we offer supports for people with disability at rates aligned with the NDIS price guide.
Request a quote or register your interest today. You can reach out in the way that best suits you.
- Email enquiry@caring.com.au
- Phone: 02 6640 9300
- Complete this form online
- Chat with your support team, ask your family, or have your people call our people to find out more.
Accessibility in your referral process can be accommodated for applications as needed, please let us know.
When it comes to pricing, transparency is key. Caringa adheres to the pricing structure outlined in the NDIS price guide, ensuring fair and consistent costs for our services. However, we recognise that everyone’s situation is unique. That’s why we encourage you to reach out for a personalised free & confidential conversation about your specific needs and how Caringa can best support you.
Contact us to learn more about how you can be part of these enriching experiences.
Whatever your goal, we have options to help you move towards greater support, growth, health, and independence.
Your next adventure is waiting, and we’re here to help you make it happen. Why not take that first step today?
Yes you can! “A Complete Life’ means you have choice and independence.
We want you to look into your provider options and choose the right fit for you.
If that means you are with Caringa for some supports, and a different provider such as a DES or Allied Health Service for other supports, that’s more than ok with us.
You can end your services with Caringa at any time by speaking to your direct contact at Caringa, this will always be a safe and confidential conversation.
When possible, you should tell us at least 14 days before you want to end your services, so that we can help you transition in the best way possible.
